ReturnsUpdated 2 years ago

Due to the nature of our products, we charge a 20% Restocking Fee of the total purchase amount on all returns or exchanges, in addition to the cost of shipping both ways. 

We will accept returns of unused and undamaged products within 10 business days of the delivery date. You will be responsible for a 20% restocking fee as well as round-trip freight charges. After the product is returned with no evidence of use or damage, we will issue a refund to the same card that was used for payment of the order. We cannot accept returns of used products. To avoid damage that would preclude acceptance of a return, we request that you repack materials in a manner suitable for return shipment without damage. You are responsible for any damage incurred during the return shipment. 

You may be asked to dispose of or donate any unwanted or damaged product. We are not responsible for accepting products; in some instances, it may be requested.

Merchandise must be in original crating and/or packaging to protect the product during the return shipment. All returned items must be in 100% resalable condition. The return authorization number should be visible on all packages and on the freight bill. 

The following items are considered FINAL SALE and cannot be returned or exchanged: 1x1 Sample Panels, Wallpapers, and any other Accessories.

You can also visit our Return Policy page for more information.